Contact us

The Shaftesbury Hotel Collection welcomes your comments or questions. Please contact us at the numbers below.

The Shaftesbury Hotels London
65-73 Shaftesbury Avenue
Piccadilly, London W1D 6EX
United Kingdom

Fax: +44 (0)20-7745-1221
Email: info@theshaftesbury.co.uk

For Shaftesbury Reservations please contact:
Email: reservations@shaftesburyhotels.com

Shaftesbury Central Reservations : +44 (0) 20 7479 2255

Fax: +44(0) 20 7262 1262

For any Customer Related Enquires, please contact:
Email: info@theshaftesbury.co.uk

UK Toll Free Phone: 0800 019 4066

US Toll Free Phone: 001 877 898 1586 / 001 866 891 7710

Canada Toll Free Phone: 001 877 898 1586 / 001 866 891 7710

Europe Toll Free Phone: 00 800 868 36266

For Park Grand Reservations please contact:
Email: reservations@parkgrandlondon.com

Park Grand Central Reservations : +44 (0) 20 7479 2266

Fax: +44(0) 20 7402 6100

For any Customer Related Enquires, please contact:
Email: info@parkgrandlondon.com

UK Toll Free Phone: 0800 2888 500

US Toll Free Phone: 001 877 474 4544

Canada Toll Free Phone: 001 877 474 4544

Europe Toll Free Phone: 00 800 868 36266

For Guest Recommendations and Guest Comments please contact: customercare@theshaftesbury.co.uk 

For Sales & Marketing please contact:
sales@shaftesburyhotels.com  

For Premier Club Rewards please contact:
customercare@premierclubrewards.org

For Human Resources please contact:
hrd@shaftesburyhotels.com

For Corporate Relations please contact:
info@shaftesburyhotels.com


For directions to individual Shaftesbury hotels, please contact the hotel property.



The Piccadilly London West End
Tel: +44 (0) 20 7871 6000
Fax: +44 (0) 20 7262 4661

The Shaftesbury Premier London Paddington
Tel: +44 (0) 20 7723 3434
Fax: +44 (0) 20 7262 3910

Park Grand London Lancaster Gate
Tel: +44 (0) 20 7262 0111
Fax: +44 (0) 20 7706 7315

Shaftesbury Hyde Park International
Tel: +44 (0) 20 7985 8300
Fax: +44 (0) 20 7706 3657

Park Grand London Kensington
Tel: +44 (0) 20 7370 6831
Fax: +44 (0) 20 7262 3553

Paddington Court Suites
Tel: +44 (0) 20 7745 1200
Fax: +44 (0) 20 7745 1201

Paddington Court Executive Rooms
Tel: +44 (0) 20 7745 1200
Fax: +44 (0) 20 7262 7481

Park Grand London Paddington
Tel: +44 (0) 20 7298 9800
Fax: +44 (0) 20 7262 6160

BW Plus Park Grand London Heathrow
Tel: +44 (0) 20 3118 9600
Fax: +44 (0) 20 7402 6100

Marble Arch Suites
Tel: +44 (0) 20 7258 7542
Fax: +44 (0) 20 7723 5467

Park Grand London Hyde Park
Tel: +44 (0) 20 7262 4521
Fax: +44 (0) 20 7706 1288

Park Grand Paddington Court London
Tel: +44 (0) 20 7745 1200
Fax: +44 (0) 20 7262 7481

The Metropolis London Hyde Park
Tel: +44 (0) 20 7723 7723
Fax: +44 (0) 20 7402 6318

Grand Royale London Hyde Park
Tel: +44 (0) 20 7313 7900
Fax: +44 (0) 20 7262 1262